Called this morning because one of my cables broke and since my door is so heavy I was unable to open my garage. Within minutes I was on the schedule to get my cables fixed later on the same day. Luckily I was able to work from home today and I am so happy I called IGD to help me with my garage door issue. The tech was knowledgeable and took the time to explain everything regarding my system. Now I feel more informed regarding my garage. I highly recommend these guys!