Garage Door Wouldn’t Open and Car Was Stuck Inside

I went out to the garage in the morning and the door just wouldn’t open. Motor was running but the door wasn’t moving at all. I went on IGD’s website and booked an appointment because it was clear they deal with this kind of thing every day.

They called shortly after to confirm and a technician came out the same day. He checked the springs and cables and found the issue pretty quickly. He explained what failed and fixed it during the same visit. Before leaving, he tested the door a few times and made sure everything was balanced.

The whole thing was handled efficiently and without wasting time.